Within any organization, there are individual lessons being learned every day. Unfortunately, most of them are not captured and institutionalized. This is a problem because the same mistakes can be made over and over again at different places in a company, without any knowledge of the consequences that developed when others took those actions.
Remember how Lucy pulls the football out from under Charlie Brown time after time. He never learned and he kept making the same mistake and ending up on his back on the ground. Think about the Charlie Browns in your company- the ones who keep repeating the same behavior expecting a different outcome.
It is incumbent upon leadership to encourage knowledge management so that there are reference points to look to so that positive actions can be repeated and negative actions avoided the next time around. Institutional memory can be short- knowledge management and sharing makes up for that.