As everyone knows, the economy has not been great, especially for middle market and small business. Leaders are constantly looking for ways to fix what they perceive as broken in order to get over the next hurdle. Rather than doing that, it will serve organizations much more if everyone takes a step back, pauses, and reflects on what they are doing well. Appreciating the positive, encouraging even small successes while identifying and building on strengths could reap better results than constant attempts at “fixes.”
People don’t want to be “fixed”, they would prefer to grow and develop. Displaying core values through behaviors that support them make the culture and the brand strong, The employees that exemplify those values through their behaviors are the heroes who need to be emulated and replicated. Let those who are the cultural champions lead the charge, and watch what gets “fixed” along the way.