As we have stated before, you can have the culture you want or the culture you get. There is intention and there is lack of intent. Chances are, lack of intent will create an incoherent, inconsistent form of which employees will have trouble making sense. That leads to fear of making wrong decisions and fear of communicating the truth, among other things. Guess where fear leads? Stress, exacerbation of physical symptoms and illness, more personal days, sick days, disability claims, workers comp claims and attrition. And all of that costs the company money.