A lot can be learned from listening to sports coaches when they talk about not getting too high over a victory or too low over a loss. Everything has to be kept in perspective. In business, mistakes happen, all kinds of disasters occur, and sometimes they result in doors closing. On the other hand, there can be a surprise win- landing a big account, vaulting ahead of the competition. But being number one can be short lived. Neither troubled times nor great times are going to be permanent. What can we learn from both conditions?
Fighter pilots file after action reports. Football players review game films to go over what went well and what did not. Business leaders can use similar practices to use the past to help build the future.
The practice followed by many successful leaders is “review, reflect and revise”. This involves more than just evaluating the end game. It means applying the process to every plan, every play, every role and player from inception through to conclusion. This simple process leads to catching mistakes before they happen and become disasters, snatching success from the possibility of failure.
Rather than being the leader that celebrates every success and bemoans every failure, are you willing to join the league of leaders that uses an ongoing approach to continually learn lessons from what has come before and use them to advise their future?